DUO implements various schemes. We perform checks for all grants to make sure payment has been justified. We check your information as much as possible with other authorities, such as the Tax and Customs Administration, the municipality, and the SVB. These are the most common checks:
If you receive a grant for students living away from home, we will check if you are living away from both of your parents. We do this by reviewing the registration data of the municipality and through house calls, among other means.
On the Privacy Statement page, you can find more information about how DUO conducts this check and which personal details are used.
Are you a student, a student's parent or paying back a student loan? If so, we will check your income with the Tax and Customs Administration.
We will check with your school or university whether you are enrolled. There are also checks on enrolments abroad.
Are we unable to check your enrolment with the school? And were you enrolled with a private institution or a programme abroad? If so, we will send you a letter asking for proof of enrolment. Please use the Control enrolment form to provide this. But don’t send us this form until you have received the letter.
Did we unduly cancel your student finance while you were registered with a Dutch, non-private study programme? Please go the administrative department of your educational institution. Ask them to register your enrolment with the Register Onderwijsdeelnemers (ROD). After this, contact us to undo the cancellation of your student finance.
Proof if you are in a private or foreign programme
If you were you enrolled with a private institution or a programme abroad, you will have to provide proof of enrolment yourself. There are 2 options:
- Ask your educational institution complete the 'Control Enrolment' form. You need to fill out part of the form yourself. Then upload the form in Mijn DUO or mail it to email@example.com.
- Mail an original statement of enrolment to firstname.lastname@example.org. This statement must be issued recently and include all the information that is in the 'Control Enrolment' form. Always include your burgerservicenummer (BSN) and signature in the letter.
Are you paying more than the statutory tuition fees and did you apply for a tuition fees loan? Please complete your part of the statement and ask your educational institution to complete the rest.
Are you paying more than the statutory tuition fees or course fees and did you apply for a lifelong learning credit? Please complete your part of the statement and ask your educational institution to complete the rest.
Make sure that your details are up-to-date
Prevent problems and make sure that DUO always has your up-to-date study details, income, and address.
- You can submit changes via Mijn DUO.
- If you leave for a foreign country, you must notify DUO of your address abroad.
- Make sure to download the DigiD app Link opent externe pagina before leaving.
- Contact us if you do not have access to Mijn DUO.
Received too much
Did you receive too much student finance? If so, we will deduct the excess from your monthly payments. If you are not or no longer receiving student finance, we will send you a request for payment. If you do not pay the payment request before its due date, the overpaid amount will automatically become a loan. This loan will then incur interest. The same applies to any overpaid grant for students in secondary education.
Student travel product fine
Wrongful use of the student travel product in 2024 is subject to a fine of €89.54 per half a calendar month for the 1st month (€81.40 in 2023). After the 1st month, the fine amounts to €179.10 per half a calendar month (€162.82 in 2023). The first half of the month runs up to and includes the 15th day of the month.
Once you have received a notice regarding the fine, you will receive a payment request asking you to settle the amount in 1 payment. You can also request a repayment plan. A public transportation fine cannot be added to the student loan.
A fine can be imposed in addition to the overpaid amount and any student travel product fine. If large sums or intentional acts or omissions are involved, DUO will file a report with the Netherlands Public Prosecution Service.
Undue grant for living away from home
If you have unduly received a grant for living away from home, you must obviously pay it back. In addition, DUO can impose an immediately payable administrative fine. This fine amounts to 50% of the overpaid student finance. The Central Judicial Collection Agency (CJIB) will collect this fine. Family members and friends can also be fined, if they have collaborated in you unduly receiving the grant for living away from home. In case of a repeat offence, your right to student finance will expire and the fine will be 100%. You cannot get a repayment plan for this fine.
Foreign debtors address check
If you move abroad, you must notify DUO of your new address. Do you have a student loan and did you fail to notify DUO of your address abroad? DUO works with domestic and foreign authorities to retrieve your address. You then need to pay the overdue amount at once. After several warnings, DUO hands over the collection to a bailiff. The costs involved will be at your expense.
Do you fail to repay your student loan and don’t you inform us about your foreign address? If the overdue payments exceed €5,000, DUO may register your details with the . If the overdue amount is very high, you may be registered in the .